Terms & conditions

Important information

Sirirí assures you that all our products are 100% Colombian, designed and manufactured by Colombian hands. Because of that, some of them might have some minor imperfections, and the colors and measures supplied in the data sheet may also vary slightly.  If you want more information about our suppliers we will gladly provide it you.

Take special care of these precious and delicate products, as their making took several weeks of passionate hard work. 

 Personal data info

When you register with us you are required to provide some personal information. This information must be accurate and complete.  

The information requested from the user on our web shop siriri.co will be treated on the principles of legality, consent and loyalty. The confidentiality of your personal data will be secured by establishing and maintaining effectively measures of administrative, technical and physical security, so as to prevent damage, loss, alteration, destruction or any other sort of inappropriate use.

The information requested by Sirirí.co allows us to contact users and potential customers when necessary to complete purchasing orders. siriri.co also uses the information obtained to:

• Provide better customer service.

• Inform you about new products or services.

• Report changes in our products or services.

 Shipping and delivery

Sirirí sells products in stock and available for dispatch. Items in your shopping cart are not reserved and may be purchased by other customers.

For more information please read the following questions:

  • What is the cost of shipping an order from siriri.co?

We offer FREE WORLDWIDE SHIPPING for all our products. The Track and Trace shipping is for orders over €70 

  • How long will it take before I receive my order?

Please allow us 2 working days for your order to be dispatched. Orders made during the weekend (from Friday afternoon till Sunday evening) will be dispatched the next Monday morning.

Europe: You will receive your order within 5-8 working days after the dispatch.

Rest of the world: You will receive your order within 6-10 working days after the dispatch.

Once your purchases are on their way to you, we will send you an email with the tracking number provided by the courier service. (For orders over €70)

  • Do you ship to addresses outside the European Union?

Yes, WE SHIP WORLDWIDE please note when ordering outside the European Union you are liable to pay local customs duties.

  • How can I contact siriri.co for additional assistance?

You can send an email to contact@siriri.co ,write an inbox through our Facebook page or call us at +31 685 222 775 and we will gladly answer your questions or comments.

Returns and refunds

If you change your mind about the products you have purchased in siriri.co and want to return them, we will refund the purchase price (excluding delivery charges). Please notify us of your intention of returning the items at contact@siriri.co and provide us with the tracking number of the shipment.

Please note that:

  • The totality of the return shipping costs are at the expense of the customer. 
  • Items must be returned within 14 days of purchase.
  • Items must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
  • It is very important to retain a proof of shipment until we have accepted and processed the refund.
  • You are responsible for the products until they reach our office, so please make sure they are packed up properly and cannot get damaged on the way.

Our return address is:

Narmstraat 25

2312 BD, Leiden

The Netherlands

As soon as we receive your return package and have checked that the item conforms with the way it was shipped to you, we will send you an email confirming that your return has been accepted, and will proceed to refund you.